HOME DEPOT APPLIANCE REVIEWS

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Home Depot average rating of 2.6 out of 5 Stars on over 3000+ Appliance-specific Public Reviews

⭐ Google Review

"This location has the most incompetent staff I have ever come across! The sales person in the appliance department has no knowledge about the products.  The Manager of the store gives the excuse that the staff is new, however I've been walking by to see the same staff in the dept. for over 6 months now."

 

⭐ Google Review

"Horrible experience ordering appliances from here. They delivered the wrong dishwasher and it took over a month for them to get the right one to us. Then once the right one was delivered we realized it was broken. 2 of the 4 appliances we ordered had problems with them when they arrived. They were all highly rated appliances. Home Depot didn't offer us any discounts or specials even after screwing up our order" 

⭐⭐⭐⭐⭐ Google Review

"Had 95% of what I needed. Ordered the 5% no fuss. David the manager and John in appliances were incredibly knowledgeable and helpful."    

⭐⭐ Google Review

"Bought appliances here and regret every second. Samsung appliances are junk and hd sells them proudly."     

⭐⭐⭐⭐⭐ Google Review

"The people who worked there asked us if we needed help very knowledgeable about the remodeling appliances and accessories."  

⭐⭐⭐ Google Review

"After I bought appliances I wasn't real happy about the outside contract delivery service causing damage while installing, but Lon from Home Depot helped me get a claim resolved."

⭐ Google Review

"Worst customer service ever ... DO NOT BUY ANY APPLIANCES AT THIS STORE ..."

⭐⭐⭐⭐⭐ Google Review

"Have bought several items there for our remodel and everyone has been very helpful, in particular the folks in appliances and kitchen cabinets."

⭐⭐⭐⭐⭐ Google Review

"Definitely a great place to buy an appliance . Knowledgeable staff and very helpful . Also great prices."

⭐ Google Review

"I went to this store to buy a microwave oven. They told me that it would have to be ordered because they don't stock that model. I set up a delivery for that Sat.. They were to call me on Friday to let me know what time they would be there. I didn't receive a call so I called the store on Sat. They told me to call the delivery company. I called the delivery company and they didn't have me in the system. So I had to call back to the store and have them call to order the delivery. I never receiver a call back."

⭐ Google Review

"I was not told that I needed to buy a water line. Delivery folks delivered the fridge and had me sign off on the bill of laden. We asked how soon the water would work - I was told that it would work shortly. When I called Home Depot Broomfield CO I spoke with the customer service who transferred me to the appliances where I got transferred back to customer service..."

⭐⭐ Google Review

"Always difficult to find help. Also a young customer service gal in the appliance department was dressed so strangely that it was difficult to even talk to her! Is there a normal dress code for this company, if not, there should be one."

⭐⭐ Google Review

"I ordered a washer and dryer. Despite choosing the stacking option on the order (it was on the confirmation email), the deliver did not include a stacking kit. I had to pay an additional $50 to get the stacking kit delivered and I had to wait a week. Because they had already taken the old washer/dryer, I had to do laundry in a laundry mat and had an uninstalled dryer sitting in my living room for a week. I don't think that I will order delivery from Home Depot again."

⭐⭐⭐⭐⭐ Google Review

"I got a new dryer during Black. Friday sale. The salesman was very helpful and nice. The delivery crew were so professional, they even took away the old dryer"

 

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Home Depot rated 2.6 out of 5 Stars on Appliance-specific Public Reviews

Company Name: Home Depot

Year Founded: 1978

City: Atlanta, GA

Phone: (800) 466-3337

Website: www.homedepot.com