LOWE'S APPLIANCE DELIVERY AND INSTALLATION REVIEWS

Lowe's average rating of 1.4 out of 5 Stars on over 1000+ Appliance Delivery and Installation Public Reviews

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⭐ Google Review

"My wife and I have had quite possibly the worst experience with this Lowe’s and their customer service as a whole has been atrocious. After having a washer/dryer installation from hell where our brand new house was flooded."

⭐ Google Review

"Told me I could get next day delivery on a refrigerator. Once they had my credit card they called an hour later and said it would be 5 day delivery. Seems that Lowe's delivery at this store does that a lot. Gets your money by promising anything and then changes it up after purchase. Cancelled order and went through the competition."

Google Review

"Worst place to buy appliances they have inexperienced delivery people i purchased a refrigerator over 2 weeks ago and still no luck on getting the appliance at my home i don't understand this store i tried calling someone but they keep transferring but nobody answers"

Google Review

"Do not use Loews home delivery. I have attempted to use their home delivery on three occasions and they have been late with delivery every time. If you are working on a home project, DO NOT use #Loweshomeimprovement to keep your project being completed on time. Completely unreliable unless you have a 7-10 day window. Very dissapointed for all the money I have spent there over the years."

⭐ Google Review

"I just spent $4,000 on appliances and installs -- Delivery day...20 minutes before my delivery window, I get a call telling me they are out of stock on the washer that was due to be delivered. Wow...talk about a very SCREWED up inventory system. Sorry...my time to deal with people is very limited and I don't feel it is my responsibility to do damage control for LOWE's or to do the jobs of LOWE's employees. I will not recommend Lowe's in the future...and will NOT shop there again. They BLEW it!"

Google Review

"The absolute worst experience ever. Will never set foot in another Lowe’s store again. From rude delivery drivers to incompetent installers"

Google Review

"Don't bother having appliances delivered. They will call you with excuses about delivery times then never show up. Horrible customer service!!!"

⭐ Google Review

"Horrible customer service, signs up saying delivery the next day on appliances. But when you go to buy, the soon as they can deliver is a week out. Was told to “Read the fine print” by the associate as him and his co-worker started laughing about it. Was not impressed by this location."

⭐ Google Review

"NEVER BUY AN APPLIANCE FROM THEM. They did not deliver on time, took days after the scheduled date to arrive. We specifically picked a product that could be delivered next day, which we we're promised. Waste so much time on hold to find an employee that knew what was going on, those that did not were rude. Then once it was installed, they didn't ensure it functioned properly. Within 15 minutes of them leaving, I was already on the phone with the manufacturer and store. I was told to wait a few days to see if the issues resolved themselves and if they didn't it would be no problem, that they would either fix the issues or replace our product. We waited and called back to say it is still not working properly and they told us today that it must be operator error and they will be charging us to be out. Then provided us an 800 number to call."

⭐ Google Review

"Buyer beware! Ordered a Washer/Dryer from here as it stated they had these 'in stock'. Less than 24 hours before my delivery time I receive a call from Jim advising these units may be 5 or more weeks delayed. This is completely unacceptable. Save your time and go to Home Depot unless you want to be disappointed."

⭐ Google Review

"Messed up the delivery of a new washing machine, and made it extremely difficult to correct. Would not use again."

 Google Review

"Already spent 1.6k for a washer & dryer set and the sales person simply said they are not yet in our distribution center, on the day before the delivery. They are now saying to go outside laundromat for washing your clothes until it is arrived, which is delayed for 3weeks. I am really not expecting this!!!"

 Google Review

"I will never order another appliance from Lowe’s. Ordered a new washer and dryer on Jan 19 paid in full, set up delivery and I still don’t have my new set as of Feb 13th."

 Google Review

"We ordered a refrigerator and received notice that our order was canceled with no explanation. After spending a half hour on the phone with two different representatives, we were told that the refrigerator was actually out of stock and we'd have to go to the store in person if we wanted to reorder it because it would have to be a "special order."" 

Company Name: Lowe's

Year Founded: 1921

City: Mooresville, NC

Phone: (800) 445-6937

Website: www.lowes.com